What we collect
We collect the account information needed to create and protect your profile, such as email address, authentication data, Telegram link status, and service settings.
When payment integrations are enabled, payment processing may be handled by a third-party provider. Prometey VPN should only store the minimum billing status data required to activate or renew access.
How we use data
We use data to authenticate users, issue VPN configuration files, provide support, prevent abuse, process subscriptions, and keep the service stable.
Operational logs may be used to diagnose backend errors, security events, and service availability problems.
Retention and security
We keep account and service data only while it is needed for the purposes described here or required by law.
Access to administrative systems should be restricted, audited, and protected with secure credentials.
Contact
For privacy questions, data access requests, or account deletion requests, contact support through the official Telegram channel listed on this site.